What should always be done before changing a client's hairstyle drastically?

• A. Discuss and confirm the plan during consultation
• B. Start cutting immediately
• C. Tell a friend
• D. Refer to another stylist

Answer: (A)

Discussing and confirming the plan during a consultation is essential because it ensures you and the client share a clear understanding of the desired result, feasibility, and maintenance before making a drastic change. This conversation helps you assess factors like hair condition, texture, growth pattern, and lifestyle, and it gives the client a chance to see references, hear potential limitations, and agree on the exact steps to take. Securing that agreement upfront reduces the risk of dissatisfaction, reverses or costly mistakes, and establishes informed consent for the service. Jumping directly into cutting skips this essential planning and can lead to a result that doesn’t match the client’s goals.